FAQ Banded Berlin Bracelets
Who is Banded?
The Banded family is a collective of diverse individuals who have gravitated towards each other based on a shared ethos that encapsulates social, racial, and gender equality.
We believe that every human being has the right to live without the fear of discrimination and be treated with fairness and respect.
At Banded, we care about the environment which is why we started out up-cycling our bands that are crafted for sustainability, We try our best to limit Banded’s carbon footprint and are always mindful of enlightening and improving our way towards that goal.
If you have any issues with our values then we strongly encourage you against purchasing our product.
How do I choose my size?
How do I care for my Banded?
Your Banded is waterproof and scratch-resistant so everyday activities like surfing, showering or doing the dishes won’t adversely affect your band.
How long does it take to get my Banded?
Every Banded is made custom just for you. After we receive your order, it should take about 1 to 2 days to produce and ship your Banded. Please be aware that during certain busy periods it may take just a little longer.
Depending on your location:
- 1 to 3 business days for orders within Germany;
- 3 to 10 business days for orders within Europe;
- 10 to 20 business days for International orders.
- 1 week within the United States, depending on the situation with the USPS.
Do you offer worldwide shipping?
Yes, we ship all over the world. Orders placed from the EU and the Asia Pacific region are sent from Germany while orders from the USA are shipped within the country out of the west coast.
Where is my Banded made?
Your Banded is produced at our flagship headquarters in Berlin or at our facilities in California and Oregon.
Where can I buy Banded in person?
We have a presence at artisanal and craft markets all around the world, which can vary depending on the season. Please check the markets page on our website or visit our Instagram feed for the updated schedule where information on the upcoming weekend is posted on Thursdays. Due to Covid-19 issues, most markets in the US are postponed until further notice.
Our Banded-Berlin, Banded-London, Banded-Amsterdam and Banded-Brussels are available in stores across in EU, Benelux and the UK. For wholesale and distribution inquiries please send us an email at email@example.com
Look for selected styles in the sky in the inflight catalogs on all Lufthansa, Eurowings, Swiss, TUI FLY and SunExpress Airlines flights worldwide.
What are Banded made of?
Your Banded is made from a nickel-free stainless steel expandable watch band which is both scratch-resistant and hypoallergenic. It took us years to developed a unique technique to ensure that each high-quality band is handcrafted to last a long time.
To begin the process of exchange and / or return, your can contact us via email firstname.lastname@example.org - Please include your order number and the shop in which you placed your order.
If you did not receive a confirmation of your purchase, please check your spam folder, if it isn’t there, contact us at email@example.com
Do you have a catalog?
We have a wholesale catalog for retailers. If you're a retailer and want to carry our Banded's, please email us at firstname.lastname@example.org, other than that, all of our current styles are listed in our online shop.
Please keep in mind that due to different monitor settings on PC or MAC systems, the finished Banded may vary slightly from what you see on your screens.
One last note:
Our Banded Berlin bracelets are one of a kind, we have put a lot of effort and care over the years in developing and creating this unique product for you. We have tremendous respect for all those who cultivate their own ideas, for those who create works of originality and authenticity.
Unfortunately, not everyone shares that same respect and have no moral issue with unethical imitation. These people lack inventiveness and have no problems making a profit from other people's hard work and creativity. In this new world approaching, those are the individuals who will be on the wrong side of history, people who cheat others for their own benefit and disregard what is right and what makes our society more harmonious.
To be sure of the utmost quality and authenticity, look for the Banded stamp on the inside of your Banded bracelet. Feel free to reach out to us if you have any other questions. - Ashely & Heike at Banded.